Showing posts with label blackberry. Show all posts
Showing posts with label blackberry. Show all posts

BlackBerry Messenger gets free voice calls over Wi-Fi, available now

Research In Motion is not expected to release its next generation BlackBerry 10 handsets until the first quarter of 2013, but the company has something for its loyal users in the meantime: free Wi-Fi calling over BlackBerry Messenger. Version 7.0 of the popular messaging platform has just entered beta with a new feature called BBM Voice that will could provide a simple way for users to save on voice minutes.

The new feature is tightly integrated into the platform. BlackBerry Messenger will show who in your contact list is available to call using BBM Voice, and a simple press of the dial key will send a request to start a voice call. During calls users can jump into a split screen mode allowing them to talk, text and send images or other content at the same time with any BBM contact, or even switch to other applications.

BBM has long been touted as a key advantage of BlackBerry devices over the competition. And though it was quite disruptive at the time, similar cross-platform options like WhatsApp have since cropped up to lessen its appeal. The ability to make free calls over Wi-Fi is not new either, as applications like Viber have been doing that for a while and even support cellular data connections. Nevertheless, having the option baked into the OS presents some advantages, and might be a big deal in emerging markets where BlackBerry is still strong.

Although the ability to make free voice calls may sound as something that carriers would frown upon, it appears that they’re willing to play ball as long 3G/4G support remains out of the picture. James Tantram, senior product manager at RIM, tells The Verge that carriers believe BBM drives a lot of purchase decisions and making it more compelling means more people will want to sign up for the BBM plan or data plan.

BBM 7 with the new BBM Voice feature is currently available in beta form for BlackBerry smartphones running BlackBerry 6 OS or higher, with support planned for smartphones running BlackBerry 5 OS at a future date. The beta can be downloaded for free from BlackBerry Beta Zone.


Source : techspot[dot]com

RIM introduces BBM Voice to help convince you and your friends to come back to BlackBerry

BlackBerry BBM Voice

Research in Motion has added an interesting new feature to BlackBerry Messenger named BBM Voice, which lets you call fellow BBM users for free provided your phone is connected to a Wi-Fi network. It's a great idea, provided your friends also use BlackBerry phones.

Research in Motion knows it needs to win back the general public’s support, and it also knows that one way to do so is by coming up with a feature that will save someone money. BlackBerry Messenger was that feature several years ago, as it made use of the BlackBerry network plan you had to pay for anyway, and provided “free” text message conversation with fellow BlackBerry owners.

Now though, a high percentage of the dedicated BlackBerry owner’s friends use iPhones and Androids, rendering BBM a relic from better days past. Now RIM has come up with BBM Voice, which it claims is “for the times when you want to hear a friend’s laughter instead of reading LOL.”

That’s right, BBM has become Skype, as it now offers the chance to call your BBM friends through version 7 of the software, using only a Wi-Fi connection. There are no geographical borders and no time limits, and as it doesn’t count towards your monthly bill, no extra charges either.

RIM makes no mention of whether BBM Voice will break free from a Wi-Fi connection and use a 3G/4G data connection in the future. It’s hardly a surprise, as networks — particularly in the U.S. — are rarely enamored by features that lose them money.

BlackBerry Messenger will show who in your contact list is available to call using BBM Voice, and a split screen display lets you send text messages or files at the same time, plus the service is compatible with Bluetooth headsets too; setting it up perfectly as a way to work collaboratively while away from the office. Those not using a BlackBerry for business will appreciate the chance to avoid massive international roaming bills too.

So, free messages and free calls, all through a single app. Sounds great, right? It is, but — and here’s the problem — to take advantage of BBM Voice, your friends and colleagues all have to have BlackBerry phones too, and as we’ve established already, they’re now using iPhones and Androids.

BBM Voice is a beta program at the moment, but you can bet it will have been perfected by the time BlackBerry 10 arrives after January 30 next year, as being able to say “free calls and messages with BlackBerry 10” should help people take notice of the new OS. All RIM needs is for those people to convince their friends/family/acquaintances/dog it’s a good idea too.


Source : digitaltrends[dot]com

BlackBerry Messenger gets free voice chat feature

BlackBerry Messenger gets free voice chat feature

Voice chat: a welcome addition

BlackBerry owners are now able to voice chat with each other for free over BlackBerry Messenger.

The new feature, included in the BBM 7 update for the popular service, allows users to talk free-of-charge provided they are connected to a Wi-Fi network.

This addition will be welcomed by those with top-up phones and the frugal alike, as well as those travelling abroad and those who live in far-flung corners of the country where network signal is lacking.

Split screen

A 'split-screen' functionality has been integrated into the service to allow BBMers to switch between text and voice chat at will, or use both together simultaneously. Handy when sending pictures…and perhaps in situations where there's more to tell than you can let on over the phone.

BBM 7 also allows BlackBerry owners to use other functions of their device while in voice chat, such as reading texts and emails and navigating through apps.

Another crucial feature in BBM 7 is BlackBerry ID, which backs up users' BBM profiles, groups and contacts. This information is automatically restored when a new BlackBerry device is activated, allowing for hassle-free phone-switching.

Currently the BBM 7 beta is only available to owners of BlackBerry 6 OS devices and higher, with RIM planning to bring the feature to BlackBerry 5 and BlackBerry 10 at a later date. Users can sign up to the BBM7 beta by going to BlackBerry's Beta Zone at http://techradar.com/www.blackberry.com/betazone


Source : techradar[dot]com

BlackBerry 10 gets important US security clearance ahead of launch

Research In Motion's upcoming BlackBerry 10 platform has received US security clearance that will allow it to be used by goverment agencies – provided they don't all desert the Canadian company before the new platform launches.

As Research In Motion (RIM) executives count down the days to the launch of its next-generation BlackBerry 10 platform (though one wonders if they really know precisely how many days are left), the company has been pushing out a number of positive press releases recently in an effort to create a silver lining on the gray cloud that has been hanging over the firm for some time.

Last week it announced that development of BB10 had passed what it described as a “critical milestone” with news that it had entered lab testing with more than 50 carriers worldwide.

And on Wednesday evening it issued a statement saying its new BB10 smartphones and its Enterprise Service 10 management console had both received important Federal Information Processing Standard (FIPS) 140-2 security certification from the National Institute of Standards and Technology. This is the first time BlackBerry products have been FIPS certified ahead of launch, the Ontario-based company said, and paves the way for US and Canadian government agencies to use the devices in their work.

Commenting on the news, Michael K. Brown, vice president of security product management and research at RIM, said, “Achieving FIPS 140-2 certification means that BlackBerry 10 is ready to meet the strict security requirements of government agencies and enterprises at launch.”

Talking up the security features of BB10, he added, “What differentiates BlackBerry is that it integrates end-to-end security, and includes certified encryption algorithms for data at rest and data in transit. No other mobile solution has achieved the level of security accreditation that the BlackBerry solution has.”

The certification is undoubtedly good news for the mobile company, though with several agencies in recent months announcing their intention to turn away from BlackBerry handsets in favor of iOS and Android-powered devices, RIM will have its work cut out to get them back on board. It must also work to hold on to those who have so far stuck with its devices.

Happily for RIM, last week the Pentagon said it would continue to support “large numbers” of BlackBerry smartphones even though it’ll also be allowing many of its employees to use the iPhone and other devices.

BlackBerry’s reputation for strong security was what until recently made RIM’s handsets stand out for those who required such features. But for many IT administrators working today, iOS and Android phones now offer more secure and manageable platforms.

RIM has been able to offer a few bits of positive news of late, but the real test will of course come when its new, long-awaited BB10 OS and handsets finally make an appearance.


Source : digitaltrends[dot]com

Analyst: RIM's BlackBerry 10 is doomed to fail

Analyst: RIM's BlackBerry 10 is doomed to fail

Is hope fading for BB10?

RIM's BlackBerry 10 operating system may be 'dead on arrival' when it eventually launches in 2013, according to one analyst.

James Faucette of Pacific Crest Securities told investors that the long-delayed OS is unlikely to be met with real enthusiasm and, in all likelihood, will fail.

He wrote: "We believe BB10 is likely to be DOA," and effectively advised that RIM shareholders cash in their chips while they still can.

"We expect the new OS to be met with a lukewarm response at best and ultimately likely to fail," he added.

Damning outlook

The damning outlook consigned RIM shares to their biggest drop since June, sliding 9.1 per cent to $8.24 (UK£5.13 / AUD$7.91) at the close of trading in New York.

RIM has continually insisted that it will not release the first wave of BB10 devices until the software is 100 per cent ready. The last estimate saw the ailing Canadian giant promise a Q1 2013 release.

The company is confident that BB10 can help it to regain its place among the smartphone elite, despite the delays that have seen the company fade from relevancy in 2013.

It also plans to license the software to third-party manufacturers for the first time in company history.

Whether Faucette's doom-laden prophecy comes to fruition or not, the fate of BB10 and handsets like the BlackBerry L-Series is sure to one of the biggest tech stories of 2013.


Source : techradar[dot]com

Analyst: BlackBerry 10 OS doomed to fail

Analyst: BlackBerry 10 OS doomed to fail

Is hope fading for BB10?

RIM's BlackBerry 10 operating system may be 'dead on arrival' when it eventually launches in 2013, according to one analyst.

James Faucette of Pacific Crest Securities told investors that the long-delayed OS is unlikely to be met with real enthusiasm and, in all likelihood, will fail.

He wrote: "We believe BB10 is likely to be DOA," and effectively advised that RIM shareholders cash in their chips while they still can.

"We expect the new OS to be met with a lukewarm response at best and ultimately likely to fail," he added.

Damning outlook

The damning outlook consigned RIM shares to their biggest drop since June, sliding 9.1 per cent to $8.24 (UK£5.13 / AUD$7.91) at the close of trading in New York.

RIM has continually insisted that it will not release the first wave of BB10 devices until the software is 100 per cent ready. The last estimate saw the ailing Canadian giant promise a Q1 2013 release.

The company is confident that BB10 can help it to regain its place among the smartphone elite, despite the delays that have seen the company fade from relevancy in 2013.

It also plans to license the software to third-party manufacturers for the first time in company history.

Whether Faucette's doom-laden prophecy comes to fruition or not, the fate of BB10 and handsets like the BlackBerry L-Series is sure to one of the biggest tech stories of 2013.


Source : techradar[dot]com

Mom uses BlackBerry to write novel – no ‘BlackBerry thumb’ reported

You'd think that writing a book day and night on a BlackBerry smartphone would eventually render your thumbs useless, but a woman from London has done just that, and now her novel is selling on Amazon.

If you were going to write a book, the chances are you’d sit yourself in front of a full-size keyboard connected to a full-size computer screen before you embarked on your full-size project. Not so Brit Georgina Campbell.

She bashed out a 55,600-word book on, of all things, her BlackBerry smartphone. The 41-year-old Londoner said the idea to put thumb to keyboard came about after watching the 2011 sci-fi movie Attack the Block. While daughter Lorra loved it, Georgina thought it was abysmal and so bet Lorra she could write something better. It was then she grabbed her writing tool of choice and started work on her novel.

In an interview with the Daily Mail, Georgina said it took four months to complete the gritty tale of a group of girls growing up in inner-city London, writing it entirely on the phone’s native MemoPad app.

“When I started writing the book I would normally do it after a 12-hour shift at work and it would be a breeze – I loved it and wrote through the night,” she told the Mail. “It was almost like a holiday – I’d just sit down and start typing the book out on my BlackBerry using my two thumbs.”

Georgina said the phone was the ideal writing tool simply because it was with her all the time. “I was writing on the train, on breaks at work, waiting for a bus, having a bath, when I was walking around – anywhere. It completely took over my life – all I thought about morning to night was writing the book.” Four months after tapping out the first word, The Kickdown Girls made it  to Amazon.

Possibly the most remarkable part of the story, however, is that despite her round-the-clock commitment, her thumbs are still fully operational instead of finishing up as mere worn-down stumps; she didn’t even develop BlackBerry thumb, the repetitive strain injury linked to excessive use of the physical keyboard so beloved by BlackBerry users.

Whether Georgina’s work is better than the script of Attack the Block is something for readers to decide, though at the time of writing the publication is languishing at 257,164 in Amazon’s book chart and has no reader reviews.


Source : digitaltrends[dot]com

BlackBerry 10 L-Series caught in new photo?

BlackBerry 10 L-Series caught in new photo?

Leaky L-Series (credit: N4BB)

RIM is managing to stay relevant and keeping interest in its BlackBerry 10 alive both through official announcements and inadvertent leaks.

While the company likely isn't to blame for a BB10 handset image that surfaced Thursday, it probably appreciates the publicity.

The image in question purportedly shows the L-Series, otherwise known as the touchscreen phone that will cradle RIM's forthcoming OS early next year.

Nothing new is revealed, though the image shows clear frontal detail and the same lock screen found in BlackBerry 10 Dev Alpha A and B handsets.

'It's coming'

RIM has repeated the "it's coming" sentiment surrounding BlackBerry 10 for months now, and on Wednesday announced the OS and accompanying devices are on track to arrive in early 2013.

CEO Thorsten Heins confirmed that over 50 carriers are in the midst of testing BB10 and according to him, response to the new operating system has been "tremendous."

Along with the touchscreen L-Series, RIM is also reportedly preparing a QWERTY-equipped N-Series - will be made publicly available.

Looking back at the L-Series, there's something iPhone 5 about it, so if design set it apart, hopefully BB10 will.


Source : techradar[dot]com

BlackBerry 10 phones being tested by carriers as Pentagon says it will keep using RIM handsets

Research In Motion boss Thorsten Heins has announced that devices running the firm's next-generation OS, BlackBerry 10, are now being tested by carriers around the world, keeping it on course for release early next year. Meanwhile, the Pentagon has said it will continue to use BlackBerry devices in its work.

It’s encouraging. It’s a step in the right direction. It might mean Research In Motion (RIM) really will fulfill its promise of a first-quarter 2013 launch of its next-generation BlackBerry 10 OS and handsets.

RIM CEO Thorsten Heins announced in a statement on Wednesday that handsets running the new OS were now being tested by more than 50 carriers worldwide.

Heins said reaching the testing phase meant the company had “passed a critical milestone” in the development of its new mobile computing platform.

“The hard work will not stop here as we build towards launch,” Heins said in the statement, adding, “Our developer teams are continuing to generate momentum to bring a wealth of applications to BlackBerry 10, our enterprise teams have started to present BlackBerry 10 devices and services to our business customers, and our engineers are fully mobilized to ensure that BlackBerry 10 launches flawlessly in the first quarter of 2013.”

In an interview with the BBC last week, Heins urged consumers not to underestimate “the dynamic [BlackBerry 10] is going to create in the market.”

In other news involving the mobile company, the Pentagon made clear this week that it would carry on supporting “large numbers” of BlackBerry handsets despite going ahead with plans to allow the US military to use other devices such as the iPhone.

“The Defense Information Systems Agency is managing an enterprise email capability that continues to support large numbers of RIM devices,” a spokesman told Reuters this week. A number of government agencies and businesses have said in the last year they would be issuing staff with iOS or Android devices, ending long-standing contracts with BlackBerry. While the Pentagon also appears to be relaxing its association with RIM, things are so serious at the Canadian company that the defense agency’s announcement that it’s not switching entirely to rival devices will actually be perceived as good news by many.

The BlackBerry was once the phone of choice for many agencies and firms thanks largely to its strong security features. However, security on rival handsets such as Apple’s iPhone and a number of Android-powered devices has improved over time, offering an alternative to the BlackBerry.

The launch of RIM’s next-generation OS and handsets is its make-or-break moment. Perhaps the Canadian mobile maker – once the country’s most valuable company – can still turn things around, remain a viable player in the mobile game and consequently help to keep competitors on their toes.


Source : digitaltrends[dot]com

RIM boss Thorsten Heins hits back at BlackBerry-bashing NY Times article

BlackBerry World 2012 Thorsten Heins

RIM CEO Thorsten Heins has hit back at a recent NY Times article that interviewed a number of disgruntled BlackBerry owners. In a letter published by the newspaper on Wednesday, Heins accused the piece of lacking balance and said there were still "millions of BlackBerry fans out there."

RIM CEO Thorsten Heins must have had smoke coming out of his ears when he read a New York Times article on Monday entitled The BlackBerry as Black Sheep.

His company is struggling, for sure, but he’s hoping it can turn things around with the launch of its next-generation operating system, BlackBerry 10, early next year. Until then, he needs to hold on to his customers, and prevent the company’s image from being bashed about any more than it is right now. His heart will have sunk when he read the NY Times piece.

It pretty much ripped into the phone maker, interviewing users who had apparently become embarrassed about pulling their BlackBerry phone out of their bag. “I’m ashamed of it,” said one, who claimed to hide her device under her iPad for fear of being judged by clients.

Another said she wanted to “take a bat to it,” which, let’s be honest, seems like something of an overreaction when it comes to feelings about a mobile device. There were a few favorable words towards the end of the piece from a BlackBerry owner called Mr. Fenton who said he couldn’t understand what all the fuss was about when it came to the iPhone, but in case the reader might start to think that perhaps RIM’s phones weren’t so bad after all, the article finished off with someone called Mr. Mindel laying the boot in, saying, “I’m considering removing my BlackBerry battery, pouring in cement, and using the BlackBerry as an actual paperweight.” You get the picture. 

So imagine Heins in his office earlier this week, NY Times in hand, reading this article. Of course he wasn’t going to let this go without saying something. He hammered out a response and on Wednesday the newspaper published it.

In his letter, Heins accused the publication of lacking “the balance your readers expect,” before going on to explain that carriers and partners around the world have recently told him “there are millions of BlackBerry fans out there who not only find great value in their device, but also pride in being a BlackBerry owner.”

He says that he takes reports of dissatisfaction among BlackBerry users very seriously, adding that he was encouraged by the supportive comments received in response to the NY Times article.

After trotting out a couple of stats, Heins ends his letter confirming that RIM is on track to deliver BlackBerry 10 in the first quarter of 2013, and offers thanks to “the customers who have remained loyal to the BlackBerry platform.” He also says RIM is looking forward to “winning back many who have left.”

Heins is all too aware that having nothing to show for at least another 10 weeks gives BlackBerry bashers ample time to keep on bashing, and that what RIM must do is keep current users on board while trying to put a positive spin on a very difficult situation. Of course, there will be those who say RIM has done a decent job of beating itself up in recent years with various PR blunders and missteps, but Heins is steering the ship now and is doing everything in his power to save the company from collapse.


Source : digitaltrends[dot]com

Has the first BB10 L-Series handset been leaked?

Has the first BB10 L-Series handset been leaked?

Is this the first, fully touchscreen BB10 device?

The first, fully touch-screen BlackBerry 10 device may just have been caught in the wild thanks to a cheeky Mexican video.

Spotted by the guys over at SlashGear, the video comes courtesy of holatelcel, and features a well suited chap running through some of the key features we witnessed in our recent hands on BlackBerry 10 review.

The handset itself, thought to belong to the new "L-Series" range, looks similar to the Dev Alpha B device we got our mitts on earlier this week, however the corners are more rounded, and the bezel above and below the screen may have shrunk a little.

It also seems to follow the design of the handset which we saw in a video a few weeks ago, which claimed to be an internal promo video for RIM.

Little is known

RIM has stayed pretty quiet on details of its BlackBerry 10 devices, telling us that it plans to launch two BB10 handsets in the first quarter of 2013.

The first will be a fully touchscreen device, which is expected fall into the "L-Series" category, and the second, sporting the firm's well known QWERTY keyboard, could be the first in a range called the "N-series".

We've contacted RIM about this video and we'll update this article once we hear back.

YouTube : http://player.vimeo.com/video/51254456
Source : techradar[dot]com

Mobile weekly wrap: iPhone 5 hangover week

Blackberry fails upward, AT&T goes all in on 4G, and everyone recovers from their iPhone 5 buzz in this week's Mobile Weekly Wrap.

A week after the iPhone 5 made it into the hands of nearly 5 million people, the world finally started spinning on its correct axis again. As the dust settled from the lines of stampeding early adopters, other companies started to unveil their own upcoming offerings. Whether its new tablets and phones for the holiday rush, leaks for the long term, and fallout from the iPhone launch, we’ve got the goods — along with apps and games — from this week in mobile tech (Sept. 23-28, 2012).

AT&T goes all-in on 4G

While the iPhone 5 is the biggest addition in terms of name recognition, AT&T is improving their 4G device offerings in quantity and quality. Teaming with Samsung for much of the new wave, AT&T announced four new devices, three phones and one tablet, from the Galaxy line up that will be available in the coming months. If users have trouble managing the madness of having so many devices on the 4G network, they can connect them all to AT&T’s newly announced touchscreen mobile hotspot. The first of its kind, the MiFi Liberate has a 2.8-inch touchscreen and will allow up to 10 devices to connect to it. It’s all part of AT&T’s plan to cover the world in LTE, which is pretty non-threatening on the scale of evil plots against humanity.

Where the Apple went rotten

Apple’s mobile OS brought quite a few innovations that have people clamoring for what might be possible in the future. For the time being, though, it’s not all pretty. The move away from Google’s products and embrace of Apple-made apps has left Maps users lost. It’s been so bad that Apple CEO Tim Cook openly apologized for the debacle. The switch isn’t the only wrong turn that Apple made. The newly redesigned headphones, dubbed “earpods,” seem to put the emphasis on “piece” in the term “earpiece.” That is to say, “piece of junk.” (That was a long way to go for that joke, I know.)

Blackberry fails upward

As more and more iPhones and Android devices creep in to the business space, Research in Motion is doing its best to dig in and wait out the storm. While it hasn’t really been working, it has managed to spin some losses into wins this week. The first “win” came with its second quarter reports. The company lost $235 million, which actually beat expectations of just how bad it was doing and led to a jump in its stock prices. Later, video of the yet-to-be-seen BlackBerry 10 L and N series phones leaked onto the web, blowing whatever surprise the company had planned for an unveiling. The thing is, the video generally impressed consumers and may mark a potential comeback for the oft-forgotten phone company. 

Apps and games of the week

Street Fighter X Tekken ($3, iOS) – The button-mashing, combo-smashing fighter that has been a favorite on the consoles now makes its way to mobile. This iOS title will allow for you to take your fist to your friends online or play through single player battles.

Scape ($6, iPad) – Carry a composer with you. Scape lets you pick between a variety of different soundscapes, mixing and matching them as the app creates a custom, computer-generated soundtrack for your listening pleasure.

Draw Pad Pro ($2, Blackberry) – Just because you’re on a BlackBerry doesn’t mean you’re all business. Let your creative side flow with the inner artist’s dream app.

LazyLog (Free, Android) – While some missed calls and texts are important, others are the equivalent of inbox spam. Cast them to the side and get back to the people that matter with LazyLog.

eTrade Mobile (Free, Windows) While it’s been out on iOS and Android, Windows users can finally get their hands on this powerful portfolio manager.

Skitch (Free, iPhone) This app is already available for iPad and Android and has been beloved buy its owners on those platforms. It’s finally making its debut on the iPhone, and is sure to get just as much love.

Friendizer – (Free, Android) – This app will close the gap between your charming inner personality and unfortunate lack of social skills. Check out who else is near by and if your interests match up without having to go through awkward small talk.

BDrive (Free, iOS/Android) – The social cloud memory bank, use BDrive on your device of choice and share files between other devices and users to create a completely virtual community database.


Source : digitaltrends[dot]com

BB10: What you need to know

BB10: What you need to know

This one really needs to count for RIM

The future of Research in Motion lies solely in the hands of BB10, the firm is leaking money left right and centre, laying off thousands of staff and struggling to compete in the now highly competitive smartphone market.

BlackBerry 10 is a brand new operating system from RIM, which has been built to run on both smartphones and tablets, much like Android and iOS, and will be absolutely key in deciding the company's future.

Get it wrong and BlackBerry 10 could well sink the Canadian firm, so here's hoping that BB10 (and not BBX after a lawsuit was filed) will be the blockbuster revelation which RIM so desperately needs it to be.

Update: Research in Motion is pretty bullish about the chances of BlackBerry 10, with CEO Thorsten Heins saying: "We have a clear shot at being the number three platform on the market. We're not just another open platform on the market, we are BlackBerry." - powerful stuff.

BlackBerry 10 release date

Initially RIM was planning to launch BB10 before the end of 2012, with at least one flagship device running the operating system arriving in time for Christmas.

However CEO Thorsten Heins confirmed in July that BlackBerry 10 will be delayed until early 2013, as the company continues to fine tune the software, to ensure it launches in the best possible state.

Heins said: "We expect a successful launch of BB10 in the first calendar quarter 2013 – this is our number one priority.

"The timeline has shifted to [this date] and is related to the large volume of software code to work through over last few months.

"This is taking more time than anticipated. To be clear, the change in timeline is not related to architecture, but the integration challenge of bringing all this code our diligent R&D teams have created and get it ready for use globally."

BlackBerry 10 interface

Update: RIM's dubbed its new interface "BlackBerry Flow."

BB10 sees the implementation of a whole new user interface, with RIM doing away with the familiar BlackBerry system we're all used to, in favour of something which resembles the likes of Android and iOS, although with its own unique features.

With BlackBerry 10, RIM has merged homescreens, widgets, app lists and a unified inbox into one slick interface, offering up an easy to navigate user experience.

BlackBerry 10

Although the operating system is still very much in early stages of its development we must say that we were impressed with how smooth and slick the interface felt under out fingers – seamlessly zipping around without fuss.

BlackBerry assured us that this smooth experience would still be present in the final product, thanks to the clever integration of the HTML 5 system, which optimises the performance of the software. We certainly hope they're right.

To find out more about the initial features make sure you read out hands on: BlackBerry 10 review.

Update: A particularly enticing new feature is BlackBerry Peek, which allows users to glimpse their hub screen from any application without exiting the program.

It's a one-finger feature, meaning all it takes is a thumb swipe to see what emails, texts, and other messages are waiting on a phone.

Update:BlackBerry Balance draws a line between professional and personal use, so company phones have a set of rules laid out by the boss on one part of the device while allowing workers more freedom elsewhere.

Update: If you need any more convincing RIM CEO Thorsten Heins has said: "we believe BB10 will advance the OS environment to the next level" - so yeah, watch out Android/iOS/Windows Phone.

BlackBerry 10 keyboard

BlackBerry 10

BlackBerry handsets are famous for their physical boards and RIM is keen to bring this typing experience to its BB10 touchscreen smartphones with its own offering.

RIM has developed its own keyboard, with a design which reflects the physical offerings on its Bold range and a new next-word prediction system which sees suggestions appearing above characters on the board itself.

It's critical that RIM nails the keyboard in BB10, as BlackBerry handsets are synonymous with typing on the go, and if dedicated fans can't easily transfer from physical boards then touchscreen BB 10 handsets may be hard to shift.

To find out more about the BB10 keyboard make sure you read our hands on: BB10 review.

BlackBerry 10 - BlackBerry Hub

The BlackBerry Hub will be the brain center of all BB10 devices, a one-stop shop to access email, Gmail, Twitter, Facebook, BlackBerry messenger, text messages, and other time-sensitive information.

BlackBerry 10 camera

BlackBerry 10

A brand new camera application has been developed for BB10, bringing the operating system inline with the camera functions found on Android, iOS and Windows Phone handsets.

The new app allows for photographs to be "rewound" in case you've mucked up the image.

BlackBerry 10

Say for instance your friend is blinking in a shot, with the new app you would be able to "rewind" the image to the point where they weren't and save it.

With the launch of Blackberry 10, RIM has also revealed a developer toolkit for the platform, which could mean that more photography and image-editing apps are in the pipeline.

BlackBerry 10 apps

Your current BlackBerry apps won't run on BB10, so you'll need to download/purchase a new set of applications onto your new device when they eventually roll out.

Apps are big business in the smartphone and tablet world and RIM is very aware of this, as it's guaranteed developers $10,000 of revenue in the first year of an app's life on BB 10.

The current PlayBook, and to an extent BlackBerry handsets, suffer from a lacklustre offering in the App World store – with the likes of Google's Play Store and Apple's App Store dwarfing RIM's offering and thus putting some consumers off.

As well as the revenue incentive for developers, RIM has also made it easy to port Android applications on the BB10 platform, with an easy to use API helping devs to do this - and hopefully boasting the portfolio of apps available at launch.

BlackBerry 10 devices

The first BlackBerry 10 devices are now expected to arrive in January 2013, and RIM has confirmed that it will offer both full-touchscreen and QWERTY keyboard handset options.

According to leaked BB10 roadmaps, the first touchscreen phone will be called the BlackBerry London, while the first to sport a full keyboard and the new OS will be called the BlackBerry Nevada – both pegged for a first quarter release next year.

The same roadmap also shows RIM isn't going to be giving up on the tablet market after the poor performce of its PlayBook, with another slate, codenamed Blackforest, scheduled for release in the middle of 2013.

It's thought that the Blackforest will also sport a larger screen than the 7-inch PlayBook – possibly putting it in contention to challenge the new iPad and 10-inch Android crowd.

Update: Heins said BB 10 phones will use the same HDMI and USB connectors as past BlackBerry devices, noting, "We all can save some money" - a cheeky dig at Apple and the new port on the iPhone 5 right there.

Update: RIM CEO Thorsten Heins reckons the display on the new touchscreen BB10 device is going to be top notch: "The display in full touch will be beyond what iPhone 5 launched with, it will actually be true HD."

However RIM has also ruled out any chance of us seeing the BB10 handsets before the end of 2012, with the Canadian firm determined to make us wait until the new year.

Update: But wait, what's this? We may have got our first peek at the fully-touchscreen L Series and QWERTY keyboard touting N Series, thanks to a leaked video claiming to be an internal promo clip for RIM.

BB10 devices

BlackBerry 10 on PlayBook

RIM has already confirmed that the BlackBerry PlayBook will receive the update to the BlackBerry 10 operating system, and while there's no firm date for this to be rolled out, we'd expect it to happen pretty soon into the new year.

BlackBerry 10 in cars

The current PlayBook OS is based on the version of QNX built for car makers and "the next generation of QNX for cars is going to be built from BB 10," Alec Saunders told us; car makers are keen to use HTML5 for in-car information and entertainment.

That makes it easier to treat your car as another device, he suggested, and to share information. "Ultimately you will be able to transition from your smartphone to your tablet to your TV to your car. Sync will be important. I think you'll start to see devices do things like Bridge today, where it mirrors [on the PlayBook] what's on the BlackBerry handset.

"You'll use one device to access what's on another. QNX is made for these kind of scenarios, projecting information from one device to another. You won't have five devices and have all your content on everything; it's going to have to grow seamlessly across them."

BlackBerry 7 devices

There's bad news for anyone who currently owns a BlackBerry though, as all BlackBerry 7 handsets will not receive the update to the new BB 10 operating system, as RIM has completely rebuilt the platform from the ground up, which means the current crop of phones will be unable to run it.

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Source : techradar[dot]com

BlackBerry 10 L and N Series Phones leaked, prove it’s business as usual at RIM

BlackBerry N Series

A video showing the BlackBerry 10 L Series and N Series handsets has been leaked, giving us our first proper look at RIM's 2013 range.

A marketing video showing what’s believed to be the BlackBerry N Series and L Series phones was discovered yesterday, giving us our first, good look at the devices that are charged with bringing RIM back from obscurity next year.

Originally posted to Vimeo, the video has subsequently been removed, a move that more often than not proves its legitimacy. Crackberry.com managed to grab some interesting screenshots prior to this point, as did Pocket-Lint.com.

The touchscreen L Series phone, codename London, has been spotted several times before, and is similar to the Dev Alpha phones currently doing the rounds with developers. Previous leaks have pointed to the phone having a dual-core processor and a 1280 x 768 pixel resolution, 4-inch screen.

Far more interesting is the N Series, or Nevada, as it’s our first proper look at the BB10 QWERTY keyboard phone. Phones with keyboards are a BlackBerry trademark, and this one looks, well, it looks like all the others. Except that is, for one big difference — the disappearance of the optical trackpad.

The N Series will have a touchscreen of course — possibly with a 720 x 720 pixel resolution — but previous BlackBerry phones with touchscreens kept the handy optical trackpad too. It made single-handed use surprisingly easy, particularly when navigating the endless menus. The call send and end buttons have gone too, presumably to be replaced by touchscreen buttons.

BlackBerry L Series N Series

The image you see above puts the pair together, giving us a preview of the early 2013 BlackBerry range, and it’s a little uninspired. Yes, there are BlackBerry fans who want keyboards, yes it’s harder to make phones standout these days, and no, the answer to BlackBerry’s problems isn’t flashing lights and a 3D display. But is a Palm Pixi-alike and yet another monolithic touchscreen handset the best it can do?

Research in Motion is certainly focusing on BlackBerry 10 software rather than the hardware, with CEO Thorsten Heins enthusiastically talking it up during BlackBerry 10 Jam Americas earlier this week, and perhaps this is why; it’s business as usual in the BlackBerry design studios.

But, we’ll reserve judgment until the L Series and N Series are firmly in our hands, as like the iPhone, high-end BlackBerrys often feel better than they picture. When will this be? We’re still waiting for an exact date, with RIM only committing to the first quarter of 2013, although some are taking the January 21, 2013 deadline for entries into RIM’s developer contest as a distinct possibility.


Source : digitaltrends[dot]com

RIM CEO filled with optimism over BlackBerry 10, but still can’t nail down a release date

BlackBerry Jam Thorsten Heins

RIM CEO Thorsten Heins has delivered his BlackBerry 10 Jam Americas keynote, where his enthusiasm for BlackBerry 10 was palpable

September 25 saw the beginning of the BlackBerry 10 Jam Americas conference, where CEO Thorsten Heins took to the stage to entertain and encourage 1,500 attending developers and partners.

He began by talking about what BlackBerry 10 would offer customers when it’s released, promising that productivity, reliability, security and multi-tasking would all be taken “to the next level.” Also on the list was a new keyboard with improved predictive text, and a completely new web browser he described as “killer.”

Rarely did Heins describe BlackBerry 10 as a smartphone operating system though, preferring to say that it’s a step forward in “mobile computing,” and emphasized its suitability for individual business users and enterprise clients.

This was particularly evident during the brief demonstration of BB10, where the calendar was shown off, as well as a feature named BlackBerry Balance, where the phone can be switched between personal and business accounts. Both sets of data are totally separate, right down to the security and access to the BlackBerry App World store.

BlackBerry 10 PeekHub, Flow and Peek

Much was made of the BlackBerry Hub, Peek and BlackBerry Flow, which make up the basic user interface of BB10. The Hub collects all incoming information and notifications — which RIM says isn’t like a unified inbox at all, but everyone else will probably disagree — while Peek lets you swipe aside open apps to return to the Hub, then swipe in a new app to use.

Finally, a feature named Flow seemed to provide fluid movement through the Hub, but wasn’t expanded upon during the presentation.

Sadly, the demonstrations highlighted the Dev Alpha device’s inability to recognize touch gestures on more than one occasion, and while enthusiasm concerning BB10’s interface was high, it wasn’t quite as exciting in real life.

Time and again, the example of a “business man running through an airport” was trotted out, particularly to show the ease with which BB10 can be controlled using one hand and one thumb.

Also highlighted was RIM’s increasing interest in Asia and other emerging markets, from the prevalence of locations in India, Africa and the East on Heins’ tour map, to making a point of intelligent multi-language support in BBM, without the need to manually change keyboards mid-flow.

On track for early 2013 release

So when is it coming? For all Heins’ high-fives and gusto during the keynote, the story of BlackBerry 10’s release is still the same — early next year. He said everything is “on track” and that release is “a few short months away,” plus they are currently testing better devices too.

A degree of positivity regarding BB10’s impending release came from the news that next month, the hardware and software will be sent to carriers for testing, although in another interview RIM’s chief marketing officer warned that this process can take anywhere between six and twenty weeks. While this won’t be true of every network all over the world, it could see some releases delayed until March 2013 at the earliest. In the same interview, it was revealed that BlackBerry 10 will initially debut in America, Europe, Australia, Asia and Africa.

Heins, like the rest of the tech world, knows what’s at stake with BlackBerry 10, calling it “our most important launch ever” and going on to share what sounds like a realistic expectation of how it will perform: “We have a clear shot at being the number three platform in the market” he said.

The 40-minute keynote finished with the news that the company’s user base has grown to 80 million subscribers, and that BBM has 60 million users worldwide. A new SDK will be released this week and app submissions will start on October 10. To show how RIM loves its developers, it serenaded them with a song. Yes, really.

According to a very positive Thorsten Heins, there’s “a new culture, new energy and a lot of fighting spirit at RIM,” and solely based on his upbeat BlackBerry Jam keynote performance, it’s becoming easier to believe him.


Source : digitaltrends[dot]com

RIM: submit BB 10 apps Oct. 10, but it'll come with these social media apps

RIM: submit BB 10 apps Oct. 10, but it'll come with these social media apps

One of the big 4 social media apps on BB 10

Developers can start submitting apps for RIM's BlackBerry 10 OS beginning Oct. 10, the company announced Tuesday.

While that's exciting news for those looking to add to the 100,000 apps currently occupying App World, users might be more enthused to know that apps for Twitter, Facebook, LinkedIn, and Foursquare will come with the operating system at launch.

When that date is no one yet knows, though RIM CEO Thorstein Heins said carrier testing kicks off next month.

His company demonstrated what appears to be a native Facebook app, one reportedly developed by RIM and not Facebook itself.

Reports point to it being quite similar to the app for Apple's iOS.

Integrated messaging

The operating system's "main page," so to speak, is the BlackBerry Hub, where users can access their most time sensitive material.

Here, messages from Twitter, Facebook, and LinkedIn are accessible.

All this plays into RIM's "BlackBerry Flow" user interface, a design the company hopes creates a seamless experience on all fronts.

Even the BlackBerry Balance feature, which allows for a delineation between work and personal parts of the phone, seems to strive for a practical yet polished user experience.

A new version of App World will also come with BlackBerry 10's launch. The update might even include music and video downloads through the service.

Here's hoping, for RIM's sake, that BB 10 is enough to woo back users and win some new ones.


Source : techradar[dot]com

Hands on: BlackBerry 10 review

Hands on: BlackBerry 10 review

BlackBerry 10 is still heavily under development and still quite some way from being a finished product, but we've had some hands on time with an early release to get a feel for some of the new features.

Update: We've checked out an almost-final version of the user interface, which is pretty close to perfection, according to RIM: "we think we've nailed the user experience going forward," Vivek Bhardwaj told TechRadar - but we'll let you be the judge by checking out our findings below.

Delayed until early 2013, the first BB10 devices should land in January – although we're yet to see final devices running the new OS.

In fact it was the BlackBerry Dev Alpha device which has been handed out in its thousands to BlackBerry developers worldwide, so they can start working away on new apps ready for the launch of BB 10. We checked out an recent version of the device in London, and here's what we thought:

BB10 sees the implementation of a whole new user interface, with RIM doing away with the familiar BlackBerry system we're all used to, in favour of something which resembles the likes of Android and iOS, although with its own unique features.

BlackBerry 10 review

With BlackBerry 10, RIM has merged homescreens, widgets, app lists and a unified inbox into one slick interface, offering up an easy-to-navigate user experience.

The main homescreen comprises of four widgets, technically mini-applications, which expand to fill the screen when tapped.

Scrolling down and you'll notice that this main display actually holds eight mini apps in total – displayed in order of use, allowing you to jump quickly between your recent applications.

Open up an application which isn't in top spot, or a completely new one from the app list, and when you exit it you'll notice that it now occupies the first, top left spot on the homescreen.

BlackBerry 10 review

Swiping from left to right will bring you to the app home screen, with 16 apps on the screen at any one time, and you can access more by sliding up and down – the whole thing very similar to Windows Phone's Start Menu UI.

BlackBerry 10 review

At the bottom of both the homescreen and app list you'll notice a shortcut bar, with quick links to the phone, search and camera applications – allowing you to quickly jump to these regularly used features.

Unfortunately these features had not been implemented on the version of BB10 we were using, so we'll have to wait and see how well they work.

Lock screen

The lock screen shows notifications for alarms and unread messages on the left plus your upcoming meetings as well as the date and time, with a button to launch the camera straight from the lock screen to grab a quick snap.

You unlock the phone by sliding your thumb up the screen. You can slide from anywhere on screen rather than needing to start at the bottom and the screen starts to draw in around where you slide so if you just want a quick peek at the information in one area of the screen, you can just drag to show it and then let go.

Return to the home screen and then sweep in the opposite direction and you'll be greeted by the unified inbox, which pulls in all your messaging and social network notifications into one easy to access location.

BlackBerry 10 review

And when we say all, we mean all, as the unified inbox can deal with multiple email accounts, text messages, BBM, call history, third party messaging apps such as Whats App and a whole host of social networks including Facebook, Twitter and LinkedIn.

Of course, with so many accounts feeding into the handset, the more popular among us will be quickly inundated with notifications from various different channels, however there's an easy way to check where your new messages are coming from, without clogging up the notification bar at the top of the screen.

BlackBerry 10 review

RIM has developed the "peek" function, which sees the user drag slightly from right to left, which reveals a slender column on the right side of the display, with new message icons and counters for your respective accounts.

BB10 review

The reason for this is so you can quickly see which account has received a new message and jump directly to it if required, whether you're on the homescreen or within another application.

Update: Wherever you are, you can drag up on the screen to see notifications down the left of the screen. Pull up and slide across and you see the details of the new messages (from the unified inbox, so you get email, texts, BBM and social network updates or other alerts all together).

The further you slide your finger across, the more the top layer slides out of the way and the more of the layer underneath you see, so you can peek at new mail to see if it's important enough to read straight away and then go back to what you're doing, without ever actually switching out of the current application.

If you pull up and then across, you can even swap what you're peeking at underneath, swapping to a different email account or even the calendar in the message centre (by picking the icon or pulling far enough across to see the account name first).

Or you can jump straight into the clients for your cloud storage, like Box, Dropbox and SkyDrive. Start in the file manager and pull the screen back to see storage on your device or pick Dropbox instead. You can open, edit and manage files in cloud services as if they were on the phone.

The same level of integration applies to the new Remember note-taking app, which pulls in notebooks from EverNote or OneNote and tasks from Outlook accounts. Swipe sideways in the HTML5 browser and you see the list of favourites.

It sounds a little complicated, but once you have the hang of it, you can navigate around your information going straight to what you want without going back to the home screen and into different applications each time.

BB 10 review

Having the 'peek' idea work the same way in so many applications helps you get used to it as well (though we don't yet know how well third-party applications will be able to do the same thing).

When you do get into a message or an appointment, you can see more information about the people involved in a way that will be familiar to BlackBerry PlayBook 2 users; you can see who you know in common, what messages you've exchanged or recent social network updates.

It's a new look for the 'flow' between different apps and information sources that BlackBerry has always been good at, but with a fresh modern look on a much larger screens, with a similar gesture showing you a pane of the apps that are currently running. And

If you drag down on the screen you see Personal and Work buttons that let you switch between the two BlackBerry Balance modes.

In Personal, you can install any apps you want, send any email, save any file and so on, working in a partition that's encrypted for privacy but not locked down in any way. if you use your BlackBerry for work though, you'll also have a Work partition that's also encrypted but completely separate and can be locked down if that's what the company wants.

Drag down on the screen, pick Work mode and all your personal apps disappear – so you can't accidentally copy a work file into your personal cloud storage account.

BlackBerry 10 review

Then there's Cascades, a new navigation system cooked up by RIM especially for BB10, allowing for quick multitasking from within applications.

The example we've seen is in the messaging app - open an email it will display full screen, but drag your finger from left to right and the message will slide with you, revealing the inbox below.

This means if you get a new message in the middle of reading an email, you can check who it's from without having to close the application – similar to the notification bar on Android and also now iOS.

BlackBerry 10 review

If you were to open an attachment from the email, a PDF document in the case of our demo, pulling to the side to view the cascade will show the app's layers stacked up – a more visual paper trail, if you will.

It's certainly an intuitive feature that we found to work smoothly on the development handset – but it will be interesting to see how this feature is embedded into other applications and if it will have the same pleasing results.

App world

BB10 review

There's a different version of BlackBerry AppWorld where your company can offer specific work apps – like an app that uses the NFC chip in your BlackBerry to unlock the door to the office

RIM is hoping this will keep companies happy with security but also keep users happy, because the security team at work can wipe all the company information off your device if they want but that won't delete your photos.

They can't even see what files you have on your phone when they're managing it, because your personal partition is encrypted.

As more of us take our own phones to work, this is much more sophisticated way of protecting both the company and the user's personal files that other smartphones – but again, it's a little on the complicated side and relies on your company having the appropriate BlackBerry management software.

Finally, the last feature which was available for us to play with on this early version of BB 10 was RIM's new full-touchscreen QWERTY keyboard.

BlackBerry handsets are famous for their physical boards and RIM is keen to bring this typing experience to its BB10 touchscreen smartphones with its own offering.

Visually the keyboard looks similar to the stock Android offering, but each row of keys is separated with a silver line – which is supposed to reflect the metal strips between buttons on the Bold range, such as the Bold 9790 and Bold 9900.

BlackBerry 10 review

Next word prediction, auto-correct and spell check are all common features on smartphones today and RIM has spent some time developing its own system to offer an efficient typing experience.

It sees next-word suggestions appear above the character the word begins with, and if it's the word you want to use, you just need to swipe up over the word and it will be added to your sentence.

As with many offerings these days, the keyboard will learn your style of writing, meaning it will be able to suggest better words the more you use your phone.

BlackBerry 10 review

We found the keyboard to be fairly accurate and relatively well spaced, but for those of you used to the physical buttons of a traditional BlackBerry it will take some getting used to.

Although the operating system is still very much in its early stages of development, we must say that we were impressed with how smooth and slick the interface felt under out fingers – seamlessly zipping around without fuss.

BlackBerry assured us that is smooth experience would still be present in the final product, thanks to the clever integration of the HTML 5 system, which optimises the performance of the software. We certainly hope they're right.

Find out more information on BlackBerry 10, including its release date, upcoming devices and the camera function with our BB10: what you need to know article.


Source : techradar[dot]com

Number of BlackBerry users stagnate, possibly declining

Number of BlackBerry users stagnate, possibly declining

Consumers turning their backs on BlackBerry

For the first time in BlackBerry's history, its users have stopped growing as RIM struggles to maintain a foothold in the smartphone market.

The Globe and Mail cites comments from analysts, who claim the total number of BlackBerry users has stagnated, and may even be in decline.

Kris Thompson of National Bank Financial said: "This is the first quarter we are expecting zero subscriber growth – a loss in enterprise [customers] offset by a small gain in international consumer subs.

Downward spiral

"Starting next quarter, we see the sub base in a downward spiral with BlackBerry 10 potentially slowing [the losses], but we're not holding our breath."

As Thompson hints, BlackBerry 10 is likely to be the make or break point for the Canadian firm, as it pins its hope on the new operating system and prays it will be well received.

The launch of BB10 was initially pegged for earlier this summer, but it was then pushed back to the end of the year, and then RIM CEO Thorsten Heins announced the first BlackBerry 10 devices would launch in January 2013.

TechRadar has contacted RIM who said: "we do not comment on speculation".

Thorsten Heins is due to make a keynote speech at RIM's Jam Americas later today, where details on user growth may be revealed.


Source : techradar[dot]com

RIM apologizes for BlackBerry outage in Europe

The release of a new Apple iPhone, the collapse of service for BlackBerry users. Last October's 4s meets 4 days of outage for BlackBerry? No, today's latest failure in service for Research in Motion's mobile device.

As if to add insult to injury, on the morning of the day when the iPhone 5 went on sale internationally, BlackBerry users across the world woke up to discover that their devices didn’t work anymore.

Well, kind of.

What actually happened was that users throughout Europe, Africa and parts of the Middle East had connectivity issues with the BlackBerry Messenger, email and Internet access for around four hours from 8am BST onwards. It took some time for BlackBerry manufacturer Research in Motion to acknowledge the problem – almost two hours, in fact, before the company Tweeted that “some users in Europe, Middle East and Africa are experiencing issues with their BlackBerry service,” updating around ten minutes later with “We are investigating and apologize for any inconvenience.”

Around two and a half hours later, service was fully restored.

An official statement from RIM offered “our apologies to any customers impacted by the BlackBerry service issue today,” going on to add that “We can confirm that services have been restored and are now operating normally.” It’s not known exactly what the problem was at this time; according to a spokesperson in London, the issue only affected users using specific carriers, with Vodaphone being named in a statement to the Guardian newspaper. John Jackson, a wireless analyst at CCS Insight told Reuters that the outage may be connected with a similar problem that befell the device last October, and suggests that it’s a bad sign of thing to come. “That RIM has experienced another outage is worrisome,” he said, adding that it could be seen as a hint that “something hasn’t been put right” after last October.

Oddly enough, that particular October 2011 outage – which lasted for four days and affected tens of millions of users across the world, embarrassing the company and leading to a public backlash against both Research In Motion and the BlackBerry as a device – also coincided with a major Apple release, this time the release of Apple’s iPhone 4S. While it’s a step towards conspiracy theory to suggest any connection between iPhone releases and BlackBerry outages, it’s definitely a very strange coincidence. Joking about the outages being some inept attempt to divert attention away from the iPhone sales, it’s perhaps woth suggesting that RIM should consider beefing up resources as soon as the next iPhone release is announced, just as a precaution, based on past experience. If nothing else, it couldn’t hurt.

In a public apology to users, RIM’s chief executive Thorsten Heins said that the company is “conducting a full technical analysis of this quality of service issue and will report as soon as it concludes.” The emailed statement ended with Heins adding “I again want to apologize to those customers who were impacted today.”


Source : digitaltrends[dot]com

RIM confirms new BlackBerry outage is all fixed

RIM confirms new BlackBerry outage is all fixed

Please don't leave us. We'll buy you sweets.

RIM has apologised for its recent BlackBerry outage and told TechRadar everything is tickety-boo again.

The company chose the worst day to have another one of its service failures, with the iPhone 5 now temptingly available for all those with a non-working BB.

But the outage, the reasons for which are still unconfirmed, is at least over so users can get back to emailing and internetting and BBM-ing or whatever they fancy doing.

"Our apologies to any customers impacted by the BlackBerry service issue today. We can confirm that services have been restored and are now operating normally," read the statement.

It's all good now

The company also tweeted: "Some users experienced issues with BlackBerry services today. Apologies for any inconvenience caused. All services now operating normally."

Given that RIM has been trying to make people forget about the last global outage for some months now, as well as trying to make people wait many moons for its new BB10 platform.

So whether you like a good Chat BBM or a Bold BB, now you can tell people what you're up to once more… disturbing London or whatever takes your fancy.


Source : techradar[dot]com

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